# Nexi Bloom Chat

> Nexi Bloom Chat is a live chat and customer support platform by Nexi Bloom LLC. Businesses embed a lightweight JavaScript chat widget on any website and answer visitors in real time from a web, desktop (PWA) or mobile operator inbox.

Key capabilities:

- Embeddable chat widget for any site (HTML, WordPress, Shopify, Webflow, custom apps); iframe-isolated with no dependencies.
- Pre-chat and offline forms, CSAT ratings, and downloadable or emailed chat transcripts.
- Proactive chat triggers targeted by URL rules and time delays.
- Real-time operator inbox with live typing preview, internal whisper notes, canned responses, file attachments, department routing and chat transfer.
- Live visitor monitoring: location, device, browser, referrer and current page, with audio alerts.
- Self-service knowledge base inside the widget.
- Multi-property management, domain whitelists, IP and country restrictions, and role-based team permissions.

Plans (USD):

- Free ($0/month): 5 websites, 5 operators per website, 250 incoming visitors per website, 5 knowledge-base articles per website, 30 days of chat history.
- Professional ($15/month): 7 websites, 7 operators per website, 10,000 incoming visitors per website, 30 knowledge-base articles per website, 45 days of chat history.
- Enterprise ($50/month): 10 websites, 10 operators per website, 25,000 incoming visitors per website, 50 knowledge-base articles per website, 50 days of chat history.

## Product

- [Home](https://nexibloom.chat): Overview of Nexi Bloom Chat: embeddable live chat widget, real-time operator inbox, proactive triggers and live visitor monitoring.
- [Features](https://nexibloom.chat/features): Feature overview of the Nexi Bloom Chat live chat platform.
- [Pricing](https://nexibloom.chat/pricing): Plans and pricing, including the free plan and paid tiers with property, operator, visitor and knowledge-base limits.
- [FAQ](https://nexibloom.chat/faq): Frequently asked questions about signing up, supported platforms, data security and getting support.

## Blog

- [Live Chat vs Email Support – Why Real-Time Support Wins](https://nexibloom.chat/blog/live-chat-vs-email-support-why-real-time-support-wins): Discover the differences between live chat vs. email support. Learn why real-time chat solutions like Nexi Bloom Chat improve customer satisfaction, conversions, and brand trust.
- [Top Features of Nexi Bloom Chat That Make Customer Support Easier](https://nexibloom.chat/blog/top-features-of-nexi-bloom-chat-that-make-customer-support-easier): Explore the top features of Nexi Bloom Chat that simplify customer support. Learn how real-time messaging, analytics, and customization improve customer experiences.
- [What is Nexi Bloom Chat? A Complete Guide for Beginners](https://nexibloom.chat/blog/what-is-nexi-bloom-chat-a-complete-guide-for-beginners): Discover Nexi Bloom Chat – the ultimate live chat solution to boost customer support, engagement, and sales. Learn setup, features, and pricing today.
- [How Nexi Bloom Chat is Revolutionizing Industry Practices and Collaboration?](https://nexibloom.chat/blog/how-nexi-bloom-chat-revolutionizing-industry-practices-collaboration): Effective communication is crucial for success across industries. Nexi Bloom Chat, with its innovative platform, is redefining how businesses and professionals connect and collaborate.
- [Empowering Teams: User Stories of Success with Nexi Bloom Chat](https://nexibloom.chat/blog/elevate-your-team): Introduction: At Nexi Bloom Chat, we believe in the power of collaboration and seamless communication. In this blog post, we highlight inspiring stories from…
- [Future Trends in Communication Technology: How Nexi Bloom Chat Leads the Way](https://nexibloom.chat/blog/mastering-the-art): Introduction: As technology continues to evolve, communication platforms like Nexi Bloom Chat are at the forefront of driving innovation. In this blog post, we…

## Company

- [About](https://nexibloom.chat/about): About Nexi Bloom Chat and Nexi Bloom LLC.
- [Contact](https://nexibloom.chat/contact): Contact the Nexi Bloom Chat team for sales or support.
- [Privacy Policy](https://nexibloom.chat/privacy-policy): How Nexi Bloom Chat collects, uses and protects personal data.
- [Terms And Conditions](https://nexibloom.chat/terms-and-conditions): Terms and conditions for using Nexi Bloom Chat.

## Optional

- [Full site content](https://nexibloom.chat/llms-full.txt): All public pages and blog articles as Markdown in one file.
- [Sitemap](https://nexibloom.chat/sitemap.xml): XML sitemap of every indexable URL.